Posts tagged conversation

Kerry Patterson on Tackling Crucial Conversations

in Book Summaries on September 28, 2017 October 17, 2018

Crucial conversations happen when the stakes are high, opinions vary, and emotions run strong. These conversations can happen anywhere from the boardroom to the bedroom and can happen between any two people. Crucial conversations are sensitive for everyone involved, and people usually respond to them in one of three ways: We avoid the problem Face it head-on but handle it poorly Face it head-on and…

Finding a Balance Between Give and Take

in Book Summaries on August 30, 2017 June 28, 2019

Turns out, there aren’t two kinds of people, but three: Givers, people who help others with no expectation of receiving something in return; takers, who focus exclusively on their own interests and desires; and matchers, or people who believe that giving and taking should come in equal amounts. Adam Grant discovered through years of research that the least productive and successful people were typically givers….